TEMPORARY DISRUPTION PROTOCOL
DECIEM INC. (DECIEM) is committed to the objectives of the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”).
DECIEM's vision is for a human world of beauty. We are committed to creating a safe and inclusive space for all humans, and providing them with our very best service.
Under the AODA, if there are any disruptions to facilities or services that are normally used by persons with disabilities, DECIEM is legally obligated to provide written notice of
- The reason for the disruption;
- The duration of the disruption;
- The availability of any alternative services or facilities that can be used.
The notice should remain posted at or near the temporary disruption, until the disruption has been resolved.
Examples of a disruption that might trigger the notification requirement include:
- Accessible washroom or stall not functioning;
- Accessibility ramp being repaired; or,
- Automatic door openers being replaced.
Where DECIEM is located in a multi-tenanted building, they will work with the landlord’s facilities management team to ensure that the appropriate notifications are posted. For example, in a corporate environment where an accessible washroom is shared by a number of tenants, the landlord would have the primary obligation to deal with any disruption to the accessible washroom. However, if the accessible washroom is located within DECIEM's premises, the primary obligation belongs to DECIEM and therefore, DECIEM should post the appropriate information. A good rule of thumb is this: if DECIEM is responsible for the proper maintenance and repair, then DECIEM is responsible for posting the Notice of Temporary Disruption where required.