Gift Card Terms And Conditions
This card is redeemable only on DECIEM websites within France, Germany, the Netherlands, Spain, Italy, and Ireland. The value and balance of this card are defined in Euros and transactions shall be processed in this currency. This card does not expire, and has no fees. Except where required by law, this card cannot be refunded, redeemed or resold for cash. Treat this card like cash – it cannot be replaced if lost or stolen. This card may not be used to make a payment on any credit account. This card cannot be used to purchase another gift card. A maximum of one (1) gift card may be used in a single transaction. This card may only be redeemed in the currency in which it was created. This card is not nominative. Standard return policy applies to purchases with this card (which can be found at https://deciem.com/en-fr/returns.html).
DECIEM's general terms and conditions of sale apply to the purchase and use of the gift card and are accessible at https://deciem.com/en-fr/terms.html.
For questions, or to check your balance, please find our contact information at: https://deciem.com/en-fr/contact-us.html. The number of times you can check your balance is limited to 30 per month, to prevent fraud attempts.
A right of withdrawal is granted within 14 days of the receipt of the gift card, provided that the card has not been used, even partially. If the card is used in whole or in part, no right of withdrawal or refund in any form is possible. If you exercise your right of withdrawal, DECIEM undertakes to proceed with the refund as soon as possible. In order to exercise your right of withdrawal, please inform DECIEM at the address 59 Redchurch Street, London, England, E2 7DJ or by contacting us at https://deciem.com/en-fr/contact-us.html and include all the information necessary for a proper refund.
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